{"id":6,"name":"Iv\u00e1n Aliaga","url":"","description":"No nac\u00ed entre s\u00e1banas de algod\u00f3n de 600 hilos\u2026 pero casi. Llevo m\u00e1s de\u00a0<strong>10 a\u00f1os escuchando, entendiendo y resolviendo<\/strong>\u00a0lo que de verdad importa a quien compra ropa de cama: que le respondas, que le asesores y, sobre todo, que no le dejes tirado cuando surgen dudas o problemas.\r\n\r\nHe pasado por la\u00a0<strong>producci\u00f3n textil<\/strong> con sus m\u00e1quinas, sus pruebas, sus tejidos, sus plazos y he llegado a liderar departamentos con la misma filosof\u00eda con la que trato al cliente:<strong>\u00a0de t\u00fa a t\u00fa, sin rodeos y con soluciones reales<\/strong>. Porque si hay algo que he aprendido en estos a\u00f1os es que no hay CRM que sustituya a una buena conversaci\u00f3n honesta y eficaz.\r\n\r\n\u00bfUn logro del que me siento orgulloso? Implementar herramientas que <strong>acercan al cliente a nuestro equipo como si estuviera hablando con su persona de confianza<\/strong>. Menos formularios, m\u00e1s cercan\u00eda. M\u00e1s humanidad.\r\n\r\nTrabajo en el textil, s\u00ed. Pero lo m\u00edo no es solo vender s\u00e1banas:\u00a0<strong>es construir relaciones<\/strong>, generar confianza y ofrecer un servicio que no necesita traductores.","link":"https:\/\/www.estelia.es\/blog\/author\/ivan-aliaga\/","slug":"ivan-aliaga","avatar_urls":{"24":"https:\/\/secure.gravatar.com\/avatar\/e2f9fdb51b2d7b53d48df18db5d972f9e6c05547ab560c3ed217b421a41fb1f3?s=24&d=mm&r=g","48":"https:\/\/secure.gravatar.com\/avatar\/e2f9fdb51b2d7b53d48df18db5d972f9e6c05547ab560c3ed217b421a41fb1f3?s=48&d=mm&r=g","96":"https:\/\/secure.gravatar.com\/avatar\/e2f9fdb51b2d7b53d48df18db5d972f9e6c05547ab560c3ed217b421a41fb1f3?s=96&d=mm&r=g"},"meta":[],"_links":{"self":[{"href":"https:\/\/www.estelia.es\/blog\/wp-json\/wp\/v2\/users\/6","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.estelia.es\/blog\/wp-json\/wp\/v2\/users"}]}}<script>
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